Privacy Policy

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Everything Feng Shui is committed to protecting your privacy. In general, you can visit Everything Feng Shui web site without telling us who you are and without giving any personal information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains it in detail.

Collection Of Your Personal Information

We will ask you when we need information that personally identifies you, which allows us to contact you. Generally, this information is requested when you are ordering e-mail newsletters, an information pack, or applying for membership. Everything Feng Shui may request that you provide personal information, including your name, address, e-mail address, telephone numbers and credit card details.

Use Of Your Personal Information

Our reasons for using your personal information: To deliver services, such as newsletters, information packs, membership information that you enrol in or purchase. We do not disclose your personal information to third parties, except:

  1. We occasionally hire other companies to provide limited services on our behalf, including hosting our Web servers, mailing, analysing data, delivering purchases, sending postal mail and processing event registration, processing credit card payments, and providing customer service. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
  2. Everything Feng Shui may disclose your personal information if legally required to do so, or in the good-faith belief that such action is necessary to:
    • conform to legal requirements or comply with legal process;
    • protect and defend the rights or property of Everything Feng Shui, or;
    • protect the personal safety of Everything Feng Shui employees, or members of the public.

How we use your information

Everything Feng Shui uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfilment, product registration and company file activation, provide transactional services and customer support and for secure access to Everything Feng Shui websites.

Product promotion

Everything Feng Shui needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers (you may, however, notify us at any time that you do not want to receive any marketing communications from Everything Feng Shui)

Order fulfilment

When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as credit-card number and expiration date if you are using this payment method). Everything Feng Shui uses this information to fulfil your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.

Product registration

Everything Feng Shui asks you to register each product or service you purchase with relevant personal and business details. Registration ensures that only you – and no unauthorised persons – receive upgrades and special offers.

Company File Activation

Everything Feng Shui asks you to activate each of the company files you create. During Activation two sets of numbers, the product serial number and a number generated by the product at activation, are sent via secure Internet connection to Everything Feng Shui. A final number is sent back to your computer to automatically activate the company file. Activation is completed either directly via the internet or by dialing into an automated activation system using a touchtone phone. The same process applies to periodic company file confirmations.

Transactional Services

To facilitate the provision of the transactional service for which you have applied Everything Feng Shui is required to pass information you have provided to its service providers.

Customer support

Registration links your Everything Feng Shui product and version to your contact details. This allows our support consultants to provide you with quality advice relevant to your particular situation when you call Everything Feng Shui Customer support. If software or documentation needs to be emailed or posted to you, the consultant has all the information needed to ensure fast service.

Everything Feng Shui website access

Many useful services are currently available at Everything Feng Shui websites and more services are being planned. Your information gives you authorised access so that you – and only you – can update your personal information, access online help or perform financial transactions. Our web sites may contain links to other sites belonging to other parties and which are beyond the control of Everything Feng Shui. Please note that we cannot vouch or be responsible for the privacy practices of non-Everything Feng Shui sites.

Securing electronic communication

Personal information that is submitted to Everything Feng Shui websites it is protected both on and offline. Everything Feng Shui web pages that request information or allow transaction processing use the Hypertext Transport Protocol Security (HTTPS) protocol (excluding Test Drive and Accountant updates) which allows data to be transmitted in an encrypted form known as Secure Sockets Layer (SSL) – visit Standard of Security for details.

You can confirm that any Everything Feng Shui data-entry page is secure by checking that the page address in the Web browser’s tool bar or status bar begins with https://, or the padlock icon in the web browser’s tool bar or status bar is locked.

Everything Feng Shui is also committed to protecting your information offline. All of your personal and business information, not just sensitive information, is restricted to only those employees who need it to perform a specific task. For example, an accounts clerk may need access to your bank details to remit a credit-card overpayment or a customer service representative may need to identify you to inform you of a free upgrade.

Everything Feng Shui also uses Internet Protocol (IP) addresses to analyse trends, administer our websites, track your navigation among Everything Feng Shui web pages and gather broad information for aggregate use. Our web servers may also send cookies to your browser to track navigation history and ensure transaction pages, such as ‘shopping cart’ interactions, work correctly. Cookies contain only coded information that cannot be used by third parties to access your confidential information.

Accountability and legislative compliance

Everything Feng Shui informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. Everything Feng Shui will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If Everything Feng Shui contracts with external service providers to provide service support, Everything Feng Shui will require them to conform to the Everything Feng Shui Group privacy policy.

The Everything Feng Shui Limited Group Privacy Statement has been developed in accordance with relevant local and international privacy legislation.

To demonstrate that our privacy policy accords with this privacy legislation, we are committed to a voluntary self-assessment procedure and, in some countries, subject to supervision and inspection by appropriate government agencies.

Correction of problems

If you have any questions or you believe that Everything Feng Shui has not adhered to this Privacy Statement, please contact Everything Feng Shui. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.